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Due to high volume of orders and interactions, it may take longer for us to respond. We are working diligently during this critical time and we appreciate your patience.

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info@amoreplus.store

Frequently asked questions

Have questions? We’re here to help

What is the estimated delivery time for my order?

We strive to process and ship all orders within 2-5 business days. Delivery times vary depending on your location. Typically, orders within the same country are delivered within 6-10 business days. International orders may take 12-15 business days. You will receive a tracking number via email once your order has been shipped so you can monitor its progress.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to the carrier's website. Simply click the link and enter your tracking number to view the current status of your shipment. If you have any issues tracking your order, please contact our customer service team for assistance.

What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you are not happy with an item, you can return it within 30 days of receipt for a full refund or exchange. Items must be in their original condition, unworn, and with all tags attached. To initiate a return or exchange, please contact our customer service team, and they will guide you through the process.

Do you offer international shipping?

Yes, we offer international shipping to many countries around the world. Shipping fees and delivery times vary based on the destination. During the checkout process, you can select your country to view the available shipping options and associated costs. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

How can I contact customer service?

Our customer service team is here to help! You can reach us via email at (info@amoreplus.store). We are available Monday through Friday from 9 AM to 6 PM (EST). Alternatively, you can use the contact form on our website to send us a message, and we will respond as soon as possible.

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